FAQ

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General

In most markets, sellers agree to pay 2% to 3% of a home’s sale price to the buyer’s agent as commission for finding a buyer for their home. As the buyer’s agent, we take that commission.

Most single-family residences, townhomes, condos, tenancy-in-common, and investment properties that are located in our service areas: Washington, California, Massachusetts, and Oregon.

Not as a buyer; however, we’ll ask you to sign an exclusive agency agreement if you decide to list with us. While we provide everything you need to purchase a home (real estate agents, loan officers, etc.), you’re always free to work with one of our preferred lenders or another third-party lender of your choice.

Yes. While we offer competitive rates, 30-day closing, one-time underwriting, and guaranteed funds, when securing your long-term financing you can choose to work with one of our preferred lenders or a mortgage company of your choice.

Each hard inquiry, like a loan application, appears on your credit report for about two years. However, if multiple inquiries are done within a given window (usually 14 days) they’ll only count as one inquiry, minimizing the impact on your credit. Because Flyhomes Mortgage moves fast, you can easily get pre-underwritten while shopping for lenders within that time frame.

No. Our real estate agents’ pay isn’t tied to a home’s purchase price, as they receive a base salary and bonuses based on how many homes they help buy. Flyhomes collects a standard commission, which goes toward operating costs.

As soon as possible. That’s why we get you pre-underwritten, first thing. Doing so let’s you know your budget and lets sellers know you can pay.

Buy

A Flyhomes Cash Offer consists of two simple and quickly completed transactions: a short-term loan that acts like cash, paid to the seller in 10 business days and your final long-term loan (completed in 30 days or less), which will serve as your traditional mortgage and will be finalized after your home sells.

Our cash offer is designed to help you buy your new home in a highly competitive situation. When choosing an offer, a seller considers three things: how they’re getting paid, how fast they’ll get their money, and what they have to do to get it. With a Flyhomes Cash Offer, you’ll take care of all three.

  • Pay in cash: Traditional loans can fall through, but cash is a sure thing. We help you secure the funding so you can pay the seller directly. That’s guaranteed funds for the seller and a new home for you.
  • Move quickly: The seller gets paid in 10 days compared to 45 with a traditional loan. That means they get their money fast and you can move into your new home sooner.
  • Get guaranteed: If for any reason you need to back out, we’ll buy the home so you don’t have to. Read our Flyhomes Guarantee for Buyers.

Costs, like any loan, vary based on the current interest rate. Here’s an example of a typical Flyhomes Mortgage loan:

  • Origination fee ranging from 0.75%-3.00% of your loan amount
  • Desktop appraisal fee that ranges from $175-$225
  • Minor fees for things like credit reports and flood reports
  • Title, escrow, and other settlement costs

If you decide to use Flyhomes Mortgage, we’ll provide a lender credit that will offset the majority—if not all—of the above closing costs. For more information on pricing, please speak with a licensed Flyhomes Mortgage loan officer.

Yes, if you already have an agent and would like to use our cash offer, have your agent connect with one of our Flyhomes for Agents representatives at [email protected] or visit our website at /about-us/#meet-our-team to get started.

If you’d like to Buy Before You Sell or Sell your home with Flyhomes, you’ll need to work with one of our Flyhomes Agents due to licensing restrictions.

We work with our network of preferred 3rd-party partners who handle all of our inspections and appraisals.

Yes and no. The Flyhomes Cash Offer consists of two loans: a short-term loan and a long-term loan.

For the short-term loan, you’ll need to work with Flyhomes Mortgage as it’s a service that’s backed by our Flyhomes Guarantee for Buyers. For your long-term loan, you can absolutely use a different lender.

If you decide to use Flyhomes Mortgage, you’ll save money when it comes to refinancing your short-term loan and won’t need to get approved for a second time. We also price match, so if you find a lender offering a better rate, we’ll match that rate or beat it.

It’s the final step to securing your loan. This is where you’ll sign your closing documents (i.e., mortgage or deed of trust) and pay any closing fees.

Our cash offers don’t require a full home appraisal, which significantly reduces the closing timeline. We also fully underwrite you ahead of your offer, which means that your loan approval is done ahead of making an offer. This contributes significantly to an efficient closing process.

Yes. We use an abbreviated appraisal often called a desktop appraisal report for your short-term loan. However, when refinancing into a long-term loan, you’ll need a full appraisal to be completed.

You take title and own the home at the closing of your short-term loan, typically 8-10 days after you have a fully executed Purchase and Sale Agreement. Once you’ve closed on your loan, you can move in!

There are a couple of things to take into account. The appraisal tells you how much the home is worth and underwriting tells you how much you can afford. If your appraisal comes in low, your Flyhomes Agent will help you determine the best approach to bridging the gap.

Most people don't have the money to win an expensive bidding war. We created the Flyhomes Cash Offer to front you the funds so you can pay for your new home outright. That's guaranteed money for you and the seller—making your bid more competitive.

  • Get pre-underwritten: Before you search for a new home, it’s important to be ready to start bidding. That’s why we get you pre-underwritten—first thing. It lets you know your budget and lets sellers know you can pay.
  • Pay upfront: We get you set up with a short-term loan, giving you the money you need to make a highly competitive cash offer, payable in as few as 10 days.
  • Secure financing: Once you move in, our in-house mortgage team will get you going with a long-term loan. Or, search for up to three months for a lender of your choice.

This will be determined during the pre-approval process. That’s where you’ll learn how much home you can afford and set a budget for your search. Regardless of your credit and current financial situation, we’ll help you find the best solution for getting you into your new home.

Buy Before You Sell

We pre-approve you without counting your current home’s debt against you. This allows you to increase your budget upfront without having to sell your home first. We do this by giving you a short-term loan to buy your new home. Once your old home sells, we’ll refinance your short-term loan into a long-term loan and apply the proceeds from the sale of your home toward your down payment.

We list your current house after you’ve moved into your new home. The goal is to sell your house for top dollar within 90 days, maximizing your profit. On the off chance your home doesn’t sell after 90 days, you’ll have the option to let us buy it from you, or keep it on the market until it sells. Read our Flyhomes Guarantee for Sellers for more information.

You pay the usual fees associated with buying and selling a home. For buyers, these include buyer closing costs such as an origination fee, getting an appraisal, and title and escrow costs. For sellers, the fees include the broker commission, a transfer or excise tax (if applicable), and any seller closing costs.

When using a Flyhomes Cash Offer, you’ll also pay costs associated with holding the new home, which is a fixed daily rate. Depending on your scenario, it typically ranges between $100-$200/day.

After you connect with your Flyhomes Agent, we’ll collect some additional information on your home (e.g. homeowner questionnaire, recent photos, inspection). Our team will determine your home’s eligibility and complete an estimate for your home value within two business days. In the meantime, you’ll need to fill out a loan application with Flyhomes Mortgage to get you pre-approved.

Sell

We take care of everything to get your home show worthy so you get top dollar when selling your home. These services include listing, cleaning, staging, professional photos and a virtual tour, extensive marketing, a pre-inspection report, and hosting open houses for prospective buyers.

And, you get the
Flyhomes Guarantee that your home will sell even if a buyer backs out. You have the option of keeping it on the market, choosing another offer, or letting Flyhomes purchase it from you.

Our research team reviews everything from your home details to neighborhood trends to what’s happening in the current market.

Specifically, we compare your home with similar homes in the neighborhood, taking into account square footage, the number of bedrooms, etc. We then look at their price point when sold/pending along with the price point of homes in the market as a whole.

We do this because nearby homes are the best indicator of how much buyers might be willing to pay. And the market as a whole helps us determine demand. If there’s a shortage of homes listed, prices will go up—along with the value of your home.

Our all-inclusive services help our listings consistently sell faster and for more than the industry standard. When you list with us, you’re given a dedicated licensed agent who’s an expert in your area. They coordinate with our preferred network, getting your home show worthy and in front of buyers fast so you can make the most profit.

We can get your home show-ready in as few as two weeks.

As the listing agent, we charge the current market’s typical rate (usually 2-2.5%) of your home’s final purchase amount for our all-inclusive services. As the seller, you also pay the buyer’s agent commission, which typically ranges between 2.5-3%, depending on the market. Additional fees include any local taxes and closing costs associated with your state’s legal requirements.

If you prefer not to use our all-inclusive services (no cleaning, staging, or inspecting), we charge 1.25-1.5% of your home’s final sale price, depending on the market. This service is not associated with our claim to sell your home faster and for more than the industry standard.

Guarantee for Buyers

Buying a home

If you’ve purchased a primary residence with Flyhomes and are unsatisfied for any reason within one year of buying the home, we’ll clean, stage, list, and sell it at no additional cost to you.

Buying a house is one of the largest purchases you’ll ever make, and in today’s market you often have very little time to make it. With so much on the line, we want to help ensure that the house you decide to buy feels like home.

First, confirm that you’re eligible:

  • You must have purchased your home with Flyhomes Brokerage and used it as your primary residence.
  • You must sign a listing agreement with Flyhomes Brokerage within 12 months of purchasing your home through Flyhomes, and the home must be ready for Flyhomes to list within 90 days of the date of signing the listing agreement.

If you meet the above requirements, email the below to [email protected].

  • The address of the home
  • The purchase closing date
  • A request to use the Flyhomes Guarantee for Buyers and to sign a listing agreement with Flyhomes Brokerage
  • The date you’ll have the home ready to list (must be within 90 days of the date the email notice is sent)
  • A statement that you purchased the home as your primary residence along with your move-in and move-out dates

A Flyhomes team member will respond within two business days to arrange for you to sign a listing agreement and schedule an onboarding meeting.

Please note, this guarantee ONLY applies to primary residences. It does not apply to investment properties, vacation homes, or any other real estate not being used as a primary residence.

There are no fees. We cover the sales agent commission and all selling costs (~6% of the purchase price). You’ll still need to pay the buyer’s agent commission and all buying costs along with any repairs or touch-ups if needed.

This guarantee does not apply to investment properties, vacation homes, or any other real estate not being used as a primary residence.

Our all-inclusive seller services are designed to help your home sell fast and for top dollar. These services include a pre-listing home evaluation, detailed market pricing analysis, professional photography and virtual tour, cleaning, staging, listing, hosting open houses, and extensive marketing of your home.

Buying with a cash offer

If for any reason you decide not to purchase a home after the seller has already accepted your Flyhomes Cash Offer and all contingencies have been met, we’ll purchase the home instead. In the event we’re able to sell the home for a profit, we’ll return your earnest money after covering our costs.

To stand out from other traditional and cash offers. With the Flyhomes Cash Offer, you don’t have to have the highest bid to win a bidding war. And, because the seller gets paid either way, it’s guaranteed cash for them and a highly competitive offer for you.

There are no fees. And, in the event we’re able to sell your home for a profit, we’ll return your earnest money after covering our costs.

There are four requirements that must be met in order to use this guarantee:

  1. This guarantee can only be applied to the Flyhomes Cash Offer.
  2. You need to have received a pre-approval letter.
  3. Earnest money must have been put down (a minimum of 3% of the purchase price in CA and 5% for other states).
  4. The home must be in appraisable and lendable condition.

Simply let your Flyhomes Agent know that you’d like to back out, and they’ll take care of the rest.

Guarantee for Buy Before You Sell

Flyhomes Guarantee for Buy Before You Sell FAQ

We guarantee that your home will sell. If it doesn’t sell within 90 days, you can leave it listed and wait for another offer or have us purchase the home instead. If you opt to have us purchase the home, we'll sell it and give you the profits less any selling and holding costs incurred.

Our goal is to help maximize the proceeds from selling your home, giving you the highest return possible. In the extremely rare situation where your home doesn't sell within 90 days, you have the option to sell it to Flyhomes at a price we will determine upfront or keep it on the market.

Our research team reviews everything, from your home details to neighborhood trends to what’s happening in the current market. Specifically, we compare your home with other similar homes in the neighborhood that have recently sold, taking into account differences in the square footage, the number of bedrooms, etc. We then look at their price point when sold/pending along with the price point of homes in the market as a whole. We do this because nearby homes are the best indicator of how much buyers might be willing to pay and the market as a whole tells us how many homes are on the market. If there’s a shortage, prices go up along with the value of your home.

There are no fees. And, if we make a profit when selling your home, we’ll give you those funds after we’ve recouped any selling and holding costs incurred.

Guarantee for Sellers

Receiving a cash offer

If you’re a seller (client or non-client) receiving a cash offer from a Flyhomes client and they back out after all contingencies have been met, we’ll honor their offer’s original terms and purchase your home at the agreed upon price.

No. There are no fees associated with the Flyhomes Guarantee for Sellers.

There’s no action needed on your part. Our client’s Flyhomes Agent will ensure that you get paid in the event that our client backs out after all contingencies have been met.

As a seller receiving a Flyhomes Cash Offer, we want to remove all doubt as to whether you’ll get your money. This strengthens our buyers’ offers because they’re backed by guaranteed funds.

Selling a home

If you’re a Flyhomes client using our all-inclusive services to sell your home and a buyer backs out after all contingencies have been met, you have options: you can take a different offer, keep your home on the market, or have Flyhomes purchase your home at the offer’s contractually agreed upon price.

If you opt to have us purchase the home, we'll sell it and give you the profits less any selling and holding costs incurred.

Simply let your Flyhomes Agent know whether you’d like to keep your home listed or have us purchase it instead, and they’ll take it from there.

We don't charge our clients fees to use this guarantee.

We know that you want to sell your home fast while maximizing your profit. That’s why we created our all-inclusive services for sellers backed by a guarantee that ensures that your home will sell one way or the other.

Flyhomes for Agents

A short-term loan that acts like cash in that it allows your client to make an offer without any financing or appraisal contingencies attached and closes in as few as 10 days. After closing, we refinance your client’s short-term loan into a long-term loan with a Flyhomes loan that closes in just 30 days versus 45+ with other traditional loans. And every Flyhomes Cash Offer is backed by our Flyhomes Guarantee for Buyers that says we’ll buy the home if your client has to back out.

There are no fees. As an agent, you receive 100% of your commission. We make our money as your client’s lender.

While we don’t send you client referrals, we help ensure that your clients will send you referrals by making their offers highly competitive with a 4x higher win rate over traditional offers. That’s because our homebuyers make an average of only two bids compared to eight with a traditional offer.

Yes. When securing their long-term financing, they can choose to work with a mortgage company of their choice. However, if they choose to use a different lender, their convenience fee will not be credited back (1% of their loan amount).

As your client’s preferred lender we offer rate matching, a 30-day close guarantee, one-time underwriting, and guaranteed funds.

To help your clients buy their new home in a highly competitive situation. As you know, a seller considers three things when choosing an offer: how they’re getting paid, how fast they’ll get their money, and what they have to do to get it. With a Flyhomes Cash Offer, your client quickly addresses all three.

  • Pay in cash: Traditional loans can fall through. But our short-term loan with no appraisal or financing contingencies is a sure thing. We help your client secure funding to pay the seller directly.
  • Move quickly: The seller gets paid in 10 days compared to 45+ with a traditional loan. That means they get their money fast and your client can move into their new home sooner.
  • Get guaranteed: If for any reason your client needs to back out, we’ll buy the home so they don’t have to. That’s guaranteed funds for the seller and a new home for your client. +See our guarantee.

We charge a convenience fee on their short-term loan (1% of their loan amount) that is later credited back if they use Flyhomes Mortgage for their long-term loan.

Our cash offer consists of two loans. The first is a short-term loan where Flyhomes Mortgage qualifies the home and your client before their offer is made. It has no financing or appraisal contingencies, closes in 10 days, and comes with our Flyhomes Guarantee for Buyers, which states that we’ll buy the home if for any reason your client has to back out. We then refinance their short-term loan into a long-term loan that closes in just 30 days—guaranteed.

In contrast, a traditional mortgage doesn’t act like cash as it comes with financing and appraisal contingencies, takes longer to close, and isn’t backed by guaranteed funds.

There’s no in-person appraisal inspection for your client’s short-term loan. This allows us to qualify them quickly. When refinancing into a long-term loan, they’ll need a full appraisal to be completed.

Flyhomes provides a guarantee, as specified in the offer’s "guaranteed purchase addendum" to purchase the home if your client has to back out. In that case, Flyhomes will buy the home at the contractual price within 7 days after the original close of the escrow date.

In short, the seller gets absolute certainty that the deal will close. With traditional cash offers, there’s still a possibility that the buyer could get cold feet or lose their ability to finance the mortgage, leaving a seller with only the earnest money deposit and an unsold home. The guarantee that comes with a Flyhomes Cash Offer commits us 100% to closing the deal even if your client breaches the contract.

There’s no down side for the seller. The Flyhomes Cash Offer is backed by our Flyhomes guarantee, ensuring that they’ll get their proceeds even if the buyer backs out. As an agent, you’ll receive an addendum to the contract outlining the specifics.